Privacy Policy
Front & Company Privacy Policy
At Front & Company Enterprises Ltd. (“we,” “our,” or “us”), we value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant British Columbia privacy laws.
By visiting our website (www.frontandcompany.com), making a purchase, or engaging with our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
1. Collection of Personal Information
We collect personal information that you provide to us when you visit our website, create an account, make a purchase, sign up for newsletters, or contact us. The types of personal information we may collect include:
- Contact Information: Name, address, email address, phone number.
- Payment Information: Credit card details, billing address, and other payment-related data.
- Account Information: Username, password, and any preferences you set on your account.
- Website Usage: Information about how you use our website, such as browsing behavior, device information, IP address, and cookies (see section on Cookies below).
2. Use of Personal Information
We use the personal information we collect for the following purposes:
- Processing Transactions: To complete purchases, process payments, and ship products to you.
- Customer Service: To respond to inquiries, fulfill requests, and provide support.
- Marketing: To send promotional emails, newsletters, and other marketing communications (with your consent).
- Improvement of Services: To analyze website usage, improve user experience, and enhance our products and services.
- Legal Compliance: To comply with applicable laws and regulations, resolve disputes, and enforce our agreements.
3. Disclosure of Personal Information
We do not sell or rent your personal information to third parties. However, we may share your personal information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, manage customer data, and deliver products. These service providers are required to use your information only to perform services on our behalf and are prohibited from using your information for any other purpose.
- Legal Compliance: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or respond to legal claims.
- Business Transfers: If our company is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
4. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance user experience, analyze website usage, and deliver targeted ads. A cookie is a small file stored on your device that enables us to recognize your browser and capture and remember certain information.
You can control cookie settings through your browser, including disabling or deleting cookies. However, disabling cookies may affect certain features of our website.
5. Security of Personal Information
We take the protection of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
6. Retention of Personal Information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your personal information is no longer needed, we will securely delete or anonymize it.
7. Access to and Correction of Personal Information
You have the right to access and update your personal information held by us. If you would like to access, correct, or request the deletion of your personal information, please contact us at the details provided below. We will respond to your request in accordance with applicable privacy laws.
8. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information from our records.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Front & Company Enterprises Ltd.
3772 Main Street, Vancouver, BC V5V 3N7
Email: consignment@frontandcompany.com
Phone: (604) 879-8431
Effective Date: Twelfth (12th) day of December, 2024.