Frequently Asked Questions

Walk-In appointments are available only for returning consignors with existing accounts. First-time consignors need to book an appointment prior to their visit. 

Appointments are available from 11 AM to 6 PM.  

Be prepared for a wait of up to an hour, as each assessment typically takes about 15 to 20 minutes.  

Getting started is easy!  Schedule an Appointment and bring up to two shopping bags of clothing for appraisal-no hangers, please!

Currently, you can consign Summer items.

In general, we accept:

• Clothing, shoes, and accessories for all genders and sizes
  
• Stylish, seasonal, contemporary, and vintage pieces

Please ensure all items are clean and in good condition.
Free of stains, rips, pilling, or missing parts

We do not accept:

• Children’s clothing
  
• Undergarments
  
• Suits
  
• Household items

During your 15-20-minute Consignment Appointment, items are appraised based on:

• Condition
• Original retail value
• Store needs, seasonal relevance, and trends

Unselected items will be returned to you immediately after the appointment.

Processing usually takes up to two days for items to be ready for sale. If your items are selected for an upcoming season or a special Pop-Up theme, they may be held longer to ensure they receive the spotlight they deserve!

After your appointment,

• accepted items are appraised for condition, price, style, and season.
• In-season items are processed quickly and are available for sale in the store.
• Items sell over 60 days, with a 20% markdown after 30 days.
• Unsold items are donated unless a return is requested, supporting local charities through our Rummage Sales.

Your items will be on the sales floor for at least 60 days. If they don’t sell after 30 days, they will be discounted by 20% to help them find a new home. If they remain unsold after 60 days, they will be donated unless you specify otherwise.

No, unaccepted items must be retrieved on the same day as your appointment.

There are 2 ways to get paid once the items are sold:

• Cheque (40%) – Automatically issued on the 1st of each month for balances over $65; cheque can also be requested online.
• Store Credit (50%) – Ready any time after an item sells

Sell with Us Today!

Consignment is a simple and sustainable way to give your gently used clothing a second life. You bring in your items, we sell them, and you earn a portion of the sale.

At Front & Company, consignors receive 40% of the selling price and we’ve proudly served over 20,000 eco & fashion-conscious consignors since 1993!

Book an Appointment with us today!